*This privacy policy was last updated on 17th April 2023 in line with GDPR requirements
At Freedom Hackers, we understand the importance of data privacy and are committed to protecting the privacy of all our users. This Privacy Policy applies to all our services and the use of our website, Freedom Hackers (the “Website”). This Privacy Policy explains how we collect, use and share information about our users, and outlines the choices and rights that users have regarding their data.
This privacy policy is for Chat Marketing Limited (Company Reg No: SC385211) doing business as Freedom Hackers (We, Us or Our) describes how and why we might collect, store, use, and/or share (Process) your information when you use our services, such as when you:
Chat Marketing are registered with the Information Commissioners Office (ICO) – Registration Reference: ZA 329101.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you don't agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at alan@chat-marketing.co.uk
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The legal bases we rely on in order to process your personal information includes the following:
Consent - we may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
If you wish to withdraw consent please contact us at the address below. Please note that you will still receive communications from us that are necessary for the performance of a contract you may have with us.
Performance of a Contract - We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.
Legitimate Interests - We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services.
- Develop and display personalised and relevant advertising for our users
- Analyse how our Services are used so we can improve them to engage and retain users
- Support marketing activities
- Understand how our users use our products and services so we can improve user experience
- Consent
Legal Obligations - We may process information where we believe it is necessary for compliance with our legal obligations, such as cooperate with a law enforcement body or regulatory body, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests - We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
We collect different types of information about our users, including:
• Information provided by users when they register for an account or sign up for our services. This includes personal information such as name, address, email address, and phone number.
• Information collected when users use our Website, such as IP address, page views, and usage data.
• Other information that users provide to us, such as feedback and comments.
We do not collect or process sensitive personal information, nor do we receive information from third parties.
We do not knowingly collect information from or market to children under 18 years of age.
We use the information we collect about our users to provide, maintain, improve, and develop our products and services. This includes using the information for the following purposes:
• To operate and maintain this website
• Providing our products and services and responding to user inquiries.
• Analysing usage data and preferences to better understand our users and improve our services.
• To send administrative information to users
• To provide user support
• To fulfil and manage user orders
• To request feedback
• To send users promotional content that they have signed up for, such as newsletters. Each email will provide a link to unsubscribe if no longer required.
• To review the effectiveness of our marketing programmes and analyse other general demographic trends
• To notify users of new information or services that might be of interest
• To process payment for purchases users make through this website
• Communicating with users about our services and other activities
• Complying with applicable laws and regulations
We may also share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such to do that work.
We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it.
They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
For further details on how we use your information please see section on 'Sharing of Information'.
We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
We may share the information we collect about our users with third parties for the following purposes:
• To provide our services and respond to user inquiries.
• To administer the running of our business
• To facilitate our marketing communications
• To comply with applicable laws and regulations.
• To protect our rights and the rights of our users.
These may include services such as payment processing, delivery of products, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.
For marketing and sales we currently contract with Thinkific, ConvertKit, Stripe and Paypal.
We will never share any personal information about our users with third parties for their own marketing purposes.
Our servers are located in the United Kingdom but we may transfer, store and process your information in countries based outside the European Economic Area (EEA), so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, We take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA.
Our store is hosted on Thinkific.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
If you purchase one of our products or services Thinkific stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may also disclose your personal information if we are required by law to do so. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.
Like many other website operators we use ‘cookies’ and other tracking technologies such as ‘pixels’ and ‘beacons’ on our website to improve the customer experience, deliver content tailored to your interests and serve relevant online targeted advertising, as well as learn more about how you interact with the site.
Cookies are small data files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use and navigation of the website and to compile statistical reports on website activity.
The types of cookies we use may include:
• Session cookies, which are used to remember user preferences and settings.
• Performance cookies, which are used to collect information about how our users use our Website.
• Advertising cookies, which are used to deliver ads that are relevant to our users.
Re-marketing - This website uses remarketing tracking cookies and conversion pixels from Facebook to present special offers to you for our products or services over Meta owned social networks. This means you may see an ad for one of our products or services as a result of visiting our website.
Your personally identifiable information is not used by any re-marketing service other than to present you special offers from us.
Opt-out of Facebook re-marketing here
Affiliate links
Chat Marketing receives a small commission for recommending the products and services of other trusted business partners on this website, via the use of affiliate links.
If you make a purchase after clicking on one of the affiliate links on this website, we would earn a small commission at no additional cost to you. We only ever recommend products or services that we have personally used and would recommend.
Chat Marketing Ltd is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.co.uk.
"We are not an employee, agent or representative of Kajabi, LLC. Kajabi does not in any way endorse our products or services. We are an independent Kajabi Affiliate and we receive referral payments from Kajabi in this role. All opinions expressed herein are our own and are not official statements of Kajabi or any party affiliated with Kajabi."
Please note: clicking on affiliate links or adverts on this website will take you to the advertisers website through a referral program which may use cookies to track the number of referrals sent from this website and serve ads based upon your browsing activities.
This may include the use of cookies which may in turn be saved on your computer’s hard drive.
Google Analytics
In common with many other websites when you visit www.freedomhackers.co.uk we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this not to identify you personally but to analyse your use of our website in order to deliver relevant website content and advertisements to you and to understand the effectiveness of our marketing and advertising activities.
By visiting our website we may have access to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
This data may be processed for the purposes of analysing the use of our website and our services. The legal basis for this processing is Legitimate Interest, namely monitoring and improving our website and services.
All personal data is stored securely in accordance with the GDPR. We have organisational and technological processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.
We will only retain the information we collect about our users for as long as necessary to fulfil the purposes we collected it for, unless otherwise required by law, accounting or reporting requirements.
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
If you are within the EU you have the right to access, update, and delete the information we collect about you. You also have the right to be informed of what data processing is taking place, object to the processing of your data, and to request that your data be transferred to another party.
If you would like to exercise any of these rights, please contact us using the methods described in the Contact Us section below.
If we are relying on your consent to process your personal information, which maybe express and/or implied consent depending on the applicable law, you have the right to withdraw consent at any time.
We may make changes to this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our Website.
If you have any questions or concerns about this Privacy Policy, you may email us at alan@chat-marketing.co.uk or by post to:
Chat Marketing Ltd
76 Hampden Close
Leuchars
St Andrews
Fife
KY16 0HS
If you are a resident of the United Kingdom, the 'data controller' of your personal information is Chat Marketing Ltd. Chat Marketing has appointed Alan Martin to be it's representative un the UK. You can contact them directly regarding the processing of your information by Chat Marketing, by email at alan@chat-marketing.co.uk, by visiting www.freedomhackers.co.uk, by phone at 07779 191 710 or by post at the above address.